We're pretty serious about protecting your information. Here's the straightforward breakdown of how we handle your data.
Last Updated: October 20, 2025
Look, we get it - nobody actually enjoys reading privacy policies. But since we're asking you to trust us with your information when you're considering a major architectural project, we figured we owed you some transparency.
At Tavren Quest Architecture, we've been designing spaces across Toronto for years, and we treat your personal data with the same care we'd give to blueprints for your dream home. This policy explains what info we collect, why we need it, and what we do (and don't do) with it.
By using our website or working with us on a project, you're agreeing to the practices outlined here. If something doesn't sit right with you, just reach out - we're happy to talk through any concerns.
When you fill out our contact form or send us an email, we collect basics like:
Like most websites, we gather some technical data when you visit:
If we end up working together, we'll also need to collect property documents, site photos, existing architectural plans, and any other materials relevant to your project. This stuff stays confidential and is only used for your project purposes.
We're not in the business of being creepy with your data. Here's what we actually do with it:
Responding to your inquiries, providing quotes, discussing project ideas, scheduling consultations, and generally doing the job you contacted us for.
Creating designs, coordinating with contractors and consultants, managing permits, and seeing your project through from concept to completion.
Understanding what parts of our website work well and what doesn't, so we can make things better for everyone.
Meeting our professional obligations, maintaining records as required by law, and protecting both our rights and yours if any issues come up.
We won't use your info for anything else without asking first. No surprise marketing campaigns or selling your data to random third parties - that's not how we operate.
We don't go around gossiping about our clients. But there are a few situations where we might need to share your information:
Structural engineers, interior designers, contractors, and other professionals we bring in to work on your project. Everyone signs confidentiality agreements.
Our email hosting, website platform, cloud storage, and other tech tools we use to run the business. We only work with companies that take data protection seriously.
If we're legally required to disclose info (like through a court order), we'll comply - but we'll let you know unless we're prohibited from doing so.
If we want to feature your project in our portfolio or share photos on social media, we'll always ask first. Your project, your call.
Our website uses cookies - those little text files that help websites remember stuff about your visit. Nothing sinister, just practical things like:
These make the site actually work. Without them, you couldn't submit forms or navigate properly. These are non-negotiable if you want to use the site.
We use Google Analytics to see which pages get visited most and where people tend to bounce. It's aggregated data - we're not tracking individuals around the internet.
These remember choices you make, like whether you've already closed that cookie banner or what language you prefer.
You can block cookies through your browser settings, but fair warning - parts of the site might not work as smoothly. Most browsers also have a "Do Not Track" setting we'll respect.
We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Our approach includes:
That said, no system is 100% bulletproof. We do our best, but can't guarantee absolute security. If we ever experience a data breach that affects your information, we'll let you know promptly and work to fix the problem.
On your end - please use a secure email service when sending us sensitive info, and don't share login credentials if we set up a project portal for you.
Under Canadian privacy laws (PIPEDA and provincial regulations), you've got some solid rights when it comes to your personal data:
You can ask us what personal info we have about you. We'll provide a copy within a reasonable timeframe.
If something's wrong or outdated, let us know and we'll fix it.
You can ask us to delete your personal information, though we might need to keep some records for legal or professional liability reasons.
If you've agreed to something (like receiving project updates), you can change your mind anytime.
If you think we've mishandled your data, you can contact the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, just shoot us an email at info@tavrenquest.info or give us a call. We'll respond within 30 days.
We don't hoard data forever, but we do need to keep certain information for practical and legal reasons:
If you contact us but don't end up working with us, we'll keep your inquiry for about 2 years in case you circle back later.
During your project and for 7-10 years after completion, we maintain full records. This protects both of us if any issues arise down the road.
Tax law requires us to keep financial documents for 7 years.
If we've featured your project in our portfolio (with your permission), we'll keep those materials unless you ask us to remove them.
Once the retention period ends, we securely delete or anonymize your data so it can't be traced back to you.
If you've got questions about this privacy policy, want to exercise your rights, or just want to chat about how we handle your data, we're here to talk.
(416) 555-0123
info@tavrenquest.info
1250 Bay Street, Suite 400
Toronto, ON M5R 2A4
Changes to This Policy: We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll update the date at the top and notify you if the changes are significant. Continuing to use our services after updates means you're cool with the new terms.
Privacy stuff can be confusing - we get it. If there's anything you want clarified or if you're unsure about how we handle your specific situation, don't hesitate to reach out. We'd rather spend five minutes explaining things than have you worry about your data.
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